In general, there is agreement and overall understanding of the systems of record (SOR) and systems of engagement (SOE) view of enterprise architecture. Systems of insight (SOI) are new and represent a new element in enterprise architectures, capable of providing real-time
situation detection and the ability to take timely actions.
This IBM Redbooks® Redguide™ publication builds on the SOR and SOE premise and describes a hybrid cloud that offers a number of ways to derive business value by leveraging new engagement models and new born-on-the-cloud capabilities.
The guide includes two innovative hybrid patterns to support this new paradigm.
Hybrid pattern 1: A new channel opened
Hybrid pattern 2: Enriching the SOR