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IBM SmartCloud Control Desk Solution Overview

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Published on 12 December 2013

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IBM Form #: TIPS1096

Authors: Samuel Hokama

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    IBM® SmartCloud™ Control Desk is an industry leading IT Service Management Solution, capable to provide a single solution to your multivendor, multi platform IT environments. With todays dynamic and changing IT environment, where virtualization and cloud have provided additional complexities to IT, and with the increasing access of non IT users to the organization’s systems, IT needs to provide the means for adequate IT management, while providing value.

    All these objectives can be achieved while leveraging IBM SmartCloud Control Desk, a single platform that is easy to install maintain and build upon. The solution is the result of the integration of asset management, configuration management and service desk IBM solutions to provide a single integral approach towards IT Service Management to fit todays challenges and dynamics.



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    The material included in this document is in DRAFT form and is provided 'as is' without warranty of any kind. IBM is not responsible for the accuracy or completeness of the material, and may update the document at any time. The final, published document may not include any, or all, of the material included herein. Client assumes all risks associated with Client's use of this document.