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Building IBM Enterprise Content Management Solutions From End to End

An IBM Redbooks publication


Published on 22 October 2014

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ISBN-10: 0738439967
ISBN-13: 9780738439969
IBM Form #: SG24-8226-00

Authors: Wei-Dong Zhu, Ben Davies, Isuru Fernando, Blair Groff, Sven Hapke, Abraruddin Khan, Johnson Liu, Josemina Magdalen, Yuki Makino and Mike Prentice

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    IBM® Enterprise Content Management (ECM) solutions provide efficient and effective ways to capture content, manage the content and business processes, discover insights from the content, and derive actions to improve business processes, products, and services.

    This IBM Redbooks® publication introduces and highlights some of the IBM ECM products that can be implemented and integrated together to create end-to-end ECM solutions:

    • IBM Case Manager
    • IBM Datacap
    • IBM Content Manager OnDemand
    • IBM Enterprise Records
    • IBM Watson™ Content Analytics
    • IBM Content Classification

    For each product involved in the ECM solution, this IBM Redbooks publication briefly describes what it is, its functions and capabilities, and provides step-by-step procedures for installing, configuring, and implementing it. In addition, we provide procedures for integrating these products together to create an end-to-end ECM solution to achieve the overall solution objectives.

    Not all of the products are required to be integrated into an ECM solution. Depending on your business requirements, you can choose a subset of these products to be built into your ECM solutions.

    This book serves as a hands-on learning guide for information technology (IT) specialists who plan to build ECM solutions from end-to-end, for a proof of concept (PoC) environment, or for a proof of technology environment. For implementing a production-strength ECM solution, also refer to IBM Knowledge Center, IBM Redbooks publications, and IBM Software Services.

    Table of Contents

    Chapter 1. IBM Enterprise Content Management product and solution overview

    Chapter 2. Use case scenario

    Chapter 3. Building a cloud-based ECM solution with IBM SoftLayer

    Chapter 4. Installing and configuring IBM Case Manager

    Chapter 5. Implementing the IBM Case Manager use case

    Chapter 6. Installing and configuring an IBM Case Manager mobile application

    Chapter 7. Implementing an IBM Case Manager use case for mobile applications

    Chapter 8. Installing, configuring, and deploying IBM Datacap and Mobile Capture

    Chapter 9. Implementing an IBM Datacap and Mobile Capture application use case

    Chapter 10. Installing and configuring an IBM Content Manager OnDemand system

    Chapter 11. Implementing an IBM Content Manager OnDemand system use case

    Chapter 12. Installing and configuring IBM Enterprise Records

    Chapter 13. Implementing an IBM Enterprise Records use case

    Chapter 14. Installing and configuring IBM Watson Content Analytics

    Chapter 15. Content analysis with IBM Watson Content Analytics

    Chapter 16. Installing and configuring IBM Content Classification

    Chapter 17. Implementing an IBM Content Classification use case

    Chapter 18. Complex use case scenario

    Appendix A. Additional material

    Appendix B. IBM Datacap signature script


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