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IBM Redbooks

IBM Tivoli Netcool Service Quality Manager Data Mediation Gateway Development

An IBM Redbooks publication

Note: This is publication is now archived. For reference only.

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Published on 11 March 2009, updated 24 March 2009

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ISBN-10: 0738432474
ISBN-13: 9780738432472
IBM Form #: SG24-7689-00

Authors: Budi Darmawan, Alessandra Condoleo, Randall Bingham and Vincent Leo

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    Abstract

    This IBM® Redbooks® publication discusses IBM Tivoli® Netcool® Service Quality Manager V4.1.1 data mediation development. It is aimed at implementers and system integrators connecting new data sources that will be managed by Service Quality Manager.

    Data mediation in Service Quality Manager is performed by Perl gateways. Gateways extract data from vendor specific hardware monitors and prepare the data to be loaded into the Service Quality Manager application.

    The development aspect of data mediation for gateways uses Perl extensively. The control files or rules are written as Perl subroutines. We discuss the detailed specifications and processing of these mediation rules.

    Table of Contents

    Chapter 1. IBM Tivoli Netcool Service Quality Manager

    Chapter 2. Gateway concepts and processing

    Chapter 3. Gateway development

    Appendix A. Sample data and programs listing for gateways

    Appendix B. Additional material