Improving Business Performance Insight . . . with Business Intelligence and Business Process Management

An IBM Redbooks publication

Note: This is publication is now archived. For reference only.

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Published on 28 August 2006

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ISBN-10: 0738494755
ISBN-13: 9780738494753
IBM Form #: SG24-7210-00


Authors: Chuck Ballard, Ahmed Abdel-Hamid, Robert Frankus, Fabio Hasegawa, Julio Larrechart, Pietro Leo and Jo Ramos

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    Abstract

    In this IBM Redbooks publication, we describe and demonstrate how to implement enterprise performance insight. This is an initiative that has a primary focus on the integration of Business Process Management and Business Intelligence. With this capability, management has an enterprise-wide view of their business that can enable proactive business management.

    We discuss the techniques, architectures, and processes used to define and implement such an environment. Among the specific techniques and technologies used are key performance indicators, process alerts, management dashboards, analytic applications, application integration, process modeling and monitoring, and real-time business intelligence. The products featured are DB2 UDB, DB2 Alphablox, WebSphere Information Integrator, WebSphere Portal, WebSphere Business Monitor, and WebSphere Business Modeler.

    Performance insight is an element of a more global initiative called business innovation and optimization (BIO). With this, we can enable business performance management, an initiative for the effective use of people, processes, assets, and technology to proactively achieve business goals and measurements. It enables strategic alignment of business and technology, resulting in real-time access to data and continuous process and data flow, for proactive business management, and business goal attainment.

    Table of Contents

    Chapter 1. Introduction

    Chapter 2. Business innovation and performance optimization

    Chapter 3. Performance Insight

    Chapter 4. Business Process Management

    Chapter 5. Business Intelligence

    Chapter 6. Case study software components

    Chapter 7. Performance Insight case study overview

    Chapter 8. Performance Insight case study implementation

    Appendix A. Portlet implementation code examples

     

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