IBM® Enterprise Content Management (ECM) solutions provide efficient and effective ways to capture content, manage the content and business processes, discover insights from the content, and derive actions to improve business processes, products, and services.
This IBM Redbooks® publication introduces and highlights some of the IBM ECM products that can be implemented and integrated together to create end-to-end ECM solutions:
- IBM Case Manager
- IBM Datacap
- IBM Content Manager OnDemand
- IBM Enterprise Records
- IBM Watson™ Content Analytics
- IBM Content Classification
For each product involved in the ECM solution, this IBM Redbooks publication briefly describes what it is, its functions and capabilities, and provides step-by-step procedures for installing, configuring, and implementing it. In addition, we provide procedures for integrating these products together to create an end-to-end ECM solution to achieve the overall solution objectives.
Not all of the products are required to be integrated into an ECM solution. Depending on your business requirements, you can choose a subset of these products to be built into your ECM solutions.
This book serves as a hands-on learning guide for information technology (IT) specialists who plan to build ECM solutions from end-to-end, for a proof of concept (PoC) environment, or for a proof of technology environment. For implementing a production-strength ECM solution, also refer to IBM Knowledge Center, IBM Redbooks publications, and IBM Software Services.
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Table of contents
Chapter 1. IBM Enterprise Content Management product and solution overview
Chapter 2. Use case scenario
Chapter 3. Building a cloud-based ECM solution with IBM SoftLayer
Chapter 4. Installing and configuring IBM Case Manager
Chapter 5. Implementing the IBM Case Manager use case
Chapter 6. Installing and configuring an IBM Case Manager mobile application
Chapter 7. Implementing an IBM Case Manager use case for mobile applications
Chapter 8. Installing, configuring, and deploying IBM Datacap and Mobile Capture
Chapter 9. Implementing an IBM Datacap and Mobile Capture application use case
Chapter 10. Installing and configuring an IBM Content Manager OnDemand system
Chapter 11. Implementing an IBM Content Manager OnDemand system use case
Chapter 12. Installing and configuring IBM Enterprise Records
Chapter 13. Implementing an IBM Enterprise Records use case
Chapter 14. Installing and configuring IBM Watson Content Analytics
Chapter 15. Content analysis with IBM Watson Content Analytics
Chapter 16. Installing and configuring IBM Content Classification
Chapter 17. Implementing an IBM Content Classification use case
Chapter 18. Complex use case scenario
Appendix A. Additional material
Appendix B. IBM Datacap signature script