Discovering the Decisions within Your Business Processes using IBM Blueworks Live
An IBM Redpaper publication
Published 30 January 2014
IBM Form #: REDP-4993-00
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Authors: Margaret Thorpe, Juliana Holm, Genevieve van den Boer
Margaret Thorpe, IBM Blueworks Live Product Manager, introduces the IBM Redbooks publication "Discovering the Decisions within Your Business Processes using IBM Blueworks Live".
Listen to Margaret Thorpe, one of our IBM Redbooks authors, taking you through a step-by-step tutorial of Decision Discovery with IBM Blueworks Live.
In today's competitive, always-on global marketplace, businesses need to be able to make better decisions more quickly. And they need to be able to change those decisions immediately in order to adapt to this increasingly dynamic business environment. Whether it is a regulatory change in your industry, a new product introduction by a competitor that your organization needs to react to, or a new market opportunity that you want to quickly capture by changing your product pricing. Decisions like these lie at the heart of your organization's key business processes.
In this IBM® Redpaper™ publication, we explore the benefits of identifying and documenting decisions within the context of your business processes. We describe a straightforward approach for doing this by using a business process and decision discovery tool called IBM Blueworks Live™, and we apply these techniques to a fictitious example from the auto insurance industry to help you better understand the concepts.
This paper was written with a non-technical audience in mind. It is intended to help business users, subject matter experts, business analysts, and business managers get started discovering and documenting the decisions that are key to their company's business operations.
Table of contents
Chapter 1. Introduction to decision discovery
Chapter 2. Introduction to IBM Blueworks Live
Chapter 3. Getting started with decision discovery
Chapter 4. Bringing it all together: The AIC decision discovery project
Appendix A. Automation considerations
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