WebSphere Application Server V6.1 installation problem determination

An IBM Redpaper publication

Published 21 May 2007

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IBM Form #: REDP-4305-00
(48 pages)

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Authors: Carla Sadtler, Gustavo Cezar de Medeiros Paiva, John Szuch

Abstract

Installation issues with WebSphere® Application Server can occur at various stages of the process. If you experience any issues during the execution of the launchpad, the installation wizard for WebSphere Application Server, or during a remote or silent installation, you can use this paper to help you diagnose the issue.

The activity that we discuss in this paper walks through the process of debugging the following WebSphere Application Server installation issues:

* Launchpad or installation wizard fails to start
* Installation fails
* Profile creation fails
* IVT fails
* Maintenance update process fails (i5/OS® only)

The activity is applicable to the installation of WebSphere Application Server V6.1 on distributed and i5/OS platforms. The activity does not cover installation of other products or features that shipped with WebSphere Application Server.

Table of contents

Introduction to the installation process
Determine problem type
Launchpad or installation wizard fails to start
Installation fails
Profile creation fails
Installation Verification Test fails
Maintenance on i5/OS fails
Collecting logs
The next step

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