IBM Redbooks publications are developed and published by the IBM International Technical Support Organization (ITSO). The ITSO develops and delivers skills, technical know-how, and materials to IBM technical professionals, Business Partners, clients, and the marketplace in general.
The ITSO works with IBM Divisions and Business Partners in the process of developing IBM Redbooks, Redpapers, Web Docs, workshops, and other materials. The ITSO is part of the ibm.com organization within IBM Sales & Distribution.
The ITSO's value-add information products address product, platform, and solution perspectives. They explore integration, implementation, and operation of realistic client scenarios that include PeopleSoft, Linux, Windows, SAP, Oracle, and others.