IBM Content Manager OnDemand Guide

An IBM Redbooks publication

Published 16 October 2015, updated 04 May 2016

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ISBN-10: 0738440957
ISBN-13: 9780738440958
IBM Form #: SG24-6915-04
(422 pages)

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Authors: Zhu Wei-Dong, Jim Ilardi, Deborah Matamoros, Trina D Morgans, Paula Muir, Hassan A Shazly, Edward E Stonesifer, Vanessa T Stonesifer, Sebastian Welter


This IBM® Redbooks® publication provides a practical guide to the design, installation, configuration, and maintenance of IBM Content Manager OnDemand Version 9.5.

Content Manager OnDemand manages the high-volume storage and retrieval of electronic statements and provides efficient enterprise report management. Content Manager OnDemand transforms formatted computer output and printed reports, such as statements and invoices, into electronic information for easy report management. Content Manager OnDemand helps eliminate costly, high-volume print output by capturing, indexing, archiving, and presenting electronic information for improved customer service.

This publication covers the key areas of Content Manager OnDemand, some of which might not be known to the Content Manager OnDemand community or are misunderstood. The book covers various topics, including basic information in administration, database structure, storage management, and security. In addition, the book covers data indexing, loading, conversion, and expiration. Other topics include user exits, performance, retention management, records management, and many more.

Because many other resources are available that address subjects on different platforms, this publication is not intended as a comprehensive guide for Content Manager OnDemand. Rather, it is intended to complement the existing Content Manager OnDemand documentation and provide insight into the issues that might be encountered in the setup and use of Content Manager OnDemand. This book is intended for individuals who need to design, install, configure, and maintain Content Manager OnDemand.

Table of contents

Part 1. Basic system concepts and design
Chapter 1. Overview and concepts
Chapter 2. Setting up a Content Manager OnDemand instance
Chapter 3. Administration
Chapter 4. Database structure
Chapter 5. Storage management
Chapter 6. Security
Part 2. Data indexing, loading, retrieval, and expiration
Chapter 7. Indexing and loading
Chapter 8. User clients
Chapter 9. Data conversion
Chapter 10. Migration and expiring data and indexes
Chapter 11. Exits
Part 3. Advanced system concepts and design
Chapter 12. Scalability, reliability, and availability architectures
Chapter 13. Performance
Part 4. Enhancement options
Chapter 14. Report distribution
Chapter 15. Full text search
Chapter 16. Enhanced Retention Management
Chapter 17. Content Federation Services for Content Manager OnDemand and IBM Enterprise Records
Part 5. Troubleshooting, hints, and techniques
Chapter 18. Troubleshooting and tracing

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