IBM System i IP Telephony and Integrated Collaboration

An IBM Redbooks publication

Note: This is publication is now archived. For reference only.

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Published on April 02, 2008, updated April 07, 2008

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ISBN-10: 0738485756
ISBN-13: 9780738485751
IBM Form #: SG24-7412-00


Authors: Deb Landon, Jose Faisca, Mike Gordon, Kim Greene, Rob Haviland, Markus Neuhold and Jairo Reyes

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    Abstract

    Companies that use IBM® Lotus® Sametime® and Lotus Domino® already have a comprehensive solution for presence awareness, e-mail, instant messaging, and Web conferencing. Now, with the 3Com System i™ IP Telephony and Integrated Collaboration solution, Sametime users can make phone calls by using their IP desk phone and simply clicking a contact within their Sametime contact list. Alternatively, they can receive voice mail, faxes, and e-mail in a single unified inbox as part of the 3Com IP Telephony Messaging for System i application integrated with Domino.

    Voice messages are received as attachments that can be opened and played on a computer by using standard multimedia applications. Faxes are displayed as a graphics attachment. Systems integrators, independent software vendors (ISVs), and application developers can integrate telephony into their business and collaboration applications by using the application programming interfaces (APIs) that are available with the 3Com IP Telephony Integration Software Development Kit (SDK) or SDK Toolkit for System i.

    This IBM Redbooks® publication is intended for system administrators and field technicians to help you understand and integrate telephony into your collaborative environment. Specifically it shows how to configure the Domino server to directly receive voice mail and faxes into the Domino inbox. This book includes information about enabling telephony into your Sametime Connect clients. In addition, it explains how to synchronize your Domino Directory with the IP Telephony VCX directory.

    Table of Contents

    Chapter 1. Planning, prerequisites, and architecture

    Chapter 2. LDAP synchronization

    Chapter 3. Sametime integration

    Chapter 4. Domino integration

    Chapter 5. VCX IP Telephony Web Services SDK for System i

    Appendix A. Default passwords for the System i IP Telephony server

    Appendix B. System i IP Telephony and Messaging server settings

    Appendix C. Location of log files

    Appendix D. Performance

     

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