Building IBM Enterprise Content Management Solutions From End to End

A draft IBM Redbooks publication


IBM Enterprise Content Management (ECM) solutions provide efficient and effective ways to capture content, manage the content and business processes, discover insights from the content, and derive actions to improve business processes, products, and services.

This IBM Redbooks publication introduces and highlights some of IBM ECM products that can be implemented and integrated together to create end-to-end ECM solutions, including:

- IBM Case Manager
- IBM Datacap
- IBM Content Manager OnDemand
- IBM Enterprise Records
- IBM Watson Content Analytics
- IBM Content Classification

For each product involved in the ECM solution, we briefly describe what it is, its functions and capabilities, and provide step-by-step procedure on installing, configuring, and implementing it. In addition, we provide procedures on integrating these products together to create an end-to-end ECM solution to achieve the overall solution objectives.

Not all the products are required to be integrated into an ECM solution. Depending on your business requirement, you can choose a subset of these products to be built into your ECM solutions.

This book serves as a hands-on learning guide for IT specialists who plan to build ECM solutions from end-to-end, for a proof of concept, or proof of technology environment. For implementing a production-strength ECM solution, also refer to IBM Knowledge Center, IBM Redbooks publications, and IBM Software Services.

Table of contents

Chapter 1. ECM product and solution overview
Chapter 2. Use case scenario
Chapter 3. Building a cloud-based ECM solution with IBM SoftLayer
Chapter 4. IBM Case Manager installation and configuration
Chapter 5. IBM Case Manager use case implementation
Chapter 6. IBM Case Manager mobile application installation and configuration
Chapter 7. IBM Case Manager mobile application use case implementation
Chapter 8. IBM Datacap and Mobile Capture installation and configuration
Chapter 9. IBM Datacap and Mobile Capture application use case implementation
Chapter 10. IBM Content Manager OnDemand installation and configuration
Chapter 11. IBM Content Manager OnDemand use case implementation
Chapter 12. IBM Enterprise Records installation and configuration
Chapter 13. IBM Enterprise Records use case implementation
Chapter 14. IBM Watson Content Analytics installation and configuration
Chapter 15. Content analysis with IBM Watson Content Analytics
Chapter 16. IBM Content Classification installation and configuration
Chapter 17. IBM Content Classification use case implementation
Chapter 18. Complex use case scenario


These pages are Web versions of IBM Redbooks- and Redpapers-in-progress. They are published here for those who need the information now and may contain spelling, layout and grammatical errors.

This material has not been submitted to any formal IBM test and is published AS IS. It has not been the subject of rigorous review. Your feedback is welcomed to improve the usefulness of the material to others.

IBM assumes no responsibility for its accuracy or completeness. The use of this information or the implementation of any of these techniques is a customer responsibility and depends upon the customer's ability to evaluate and integrate them into the customer's operational environment.


Last Update
19 July 2014

Planned Publish Date
30 September 2014

(based on 2 reviews)




IBM Form Number

Number of pages