Tivoli Business Systems Manager V2.1 End-to-end Business Impact Management

This IBM Redbooks publication gives a broad understanding of the IBM Tivoli Business Systems Manager architecture and internals. The in-depth discussion covers the product’s inner workings and includes log files to illustrate the processing of its various components.

IBM Tivoli Business Systems Manager is designed to display all aspects of the enterprise’s IT system as they affect the users’ business systems. This book enables easy implementation of IBM Tivoli Business Systems Manager in distributed environments. Procedures are illustrated with examples of the installation and configuration process to explain the deployment of IBM Tivoli Business Systems Manager into a customer’s environment.

This book also covers the implementation of IBM Tivoli Business Systems Manager in z/OS with most of its major interfaces. IBM Tivoli Business Systems Manager can monitor all major IBM subsystems in z/OS, including IMS, DB2, CICS, storage, and Web solutions.

A book about concepts and implementation would not be complete without a comprehensive discussion about using, maintaining, and troubleshooting the system. We devote several sections to these topics.

Part I. Concept and planning
Chapter 1. Introduction to business systems management
Chapter 2. Components and functions
Chapter 3. Database structure
Chapter 4. User interface
Chapter 5. Implementation planning
Part II. Distributed Implementation
Chapter 6. Base services implementation
Chapter 7. TEC components integration
Chapter 8. IBM Tivoli Monitoring integration
Chapter 9. IBM Tivoli NetView integration
Part III. z/OS integration
Chapter 10. z/OS installation and configuration
Chapter 11. z/OS data feeds and discovery
Part IV. Further configuration options
Chapter 12. Automatic Business System View creation
Chapter 13. Setting up roles and security
Chapter 14. Maintenance and tuning issues
Chapter 15. Automatic problem ticketing
Chapter 16. High availability and failover
Chapter 17. Historical reporting with TEDW
Part IV. Appendixes
Appendix A. Detailed process flow of services
Appendix B. Sample files and scripts
Appendix C. IBM Tivoli NetView additional information
Appendix D. Additional material

• IBM PowerVM Virtualization Introduction and Configuration, SG24-7940-04
• Implementing IBM Systems Director 6.1, SG24-7694-00
• IBM PowerVM Virtualization Managing and Monitoring, SG24-7590-02

Publish Date
05 May 2003

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Author(s)

Budi Darmawan is a Project Leader at the International Technical Support Organization, Austin Center. He writes extensively and teaches IBM classes worldwide on all areas of systems management, database systems, and business intelligence. Before joining the ITSO in 1999, Budi worked in Integrated Solution Services for IBM Indonesia as lead solution architect and implementer. His current interests are in performance and availability and business systems management.

• Budi Darmawan

Alessio D'Amico works as a Technical Consulting IT Specialist for the EMEA South Region TBSM services team. He joined IBM in 1998 as a Tivoli® Software Engineer covering various positions including level 3 customer support and development. He moved to the TBSM services team in 2001.

• Alessio D'Amico

Cedric Foo works as a Technical Consulting IT Specialist for Tivoli Software at IBM United Kingdom. Before joining the Pan EMEA TBSM Services Team two and a half years ago, Cedric worked as an OS/390® specialist in the ITS North Region Enterprise Assist Technical Support team for more than two years. He has more than 22 years of IT experience, from small, specialized subsystems to large mainframe complexes.

• Cedric Foo

Peter Glasmacher is a certified Systems Management Expert professional from Dortmund, Germany. After joining IBM in 1973, he worked in various positions including support, development, and services covering multiple OS platforms and networking architectures. Currently, he works as a consulting IT specialist for the Integrated Technology Services branch of IBM Global Services, concentrating on infrastructure and security issues. He has more than 15 years of experience in the network and systems management areas. For the past eight years, he concentrated on architectural work and the design of network and systems management solutions in large customer environments. Since 1983, he has written extensively on workstation-related issues, both external and internal. He has authored or co-authored a number of Redbooks covering network and systems management topics.

• Peter Glasmacher

Stephen Nosbisch is a Senior IT Specialist from Boulder, Colorado. His current assignment includes developing architectual design solutions for enterprise wide automation platforms within SDC-West for both IBM internal and commercial accounts. He has more than 15 years of experience in the network and systems management areas. For the past two years he has focused heavily on business systems management solutions.

• Stephen Nosbisch
• Samson Yiu

ISBN

0738427055

IBM Form Number
SG24-6610-00