Introduction to IBM Assist On-site Software for Storage

An IBM Redpaper publication



Abstract

This IBM® Redpaper™ publication provides a description and reference information for IBM Assist On-site (AOS) software.

It is intended for clients who want the benefit of the AOS advanced features, such as port forwarding, which allows authorized IBM support personnel to access a client’s enabled device to efficiently diagnose and troubleshoot the device.

Table of contents

Chapter 1. Introduction to remote support for IBM Storage Systems using IBM Tivoli Assist On-site
Chapter 2. IBM Assist On-site implementation
Chapter 3. IBM Assist On-site device connectivity
Chapter 4. Frequently asked questions
Chapter 5. Preferred practices



Profile

Publish Date
08 January 2014


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Author(s)

ISBN-10
0738453560

ISBN-13
9780738453569

IBM Form Number
REDP-4889-01

Number of pages
56