Preparing Your Enterprise for IBM SmartCloud for Social Business

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Published 19 June 2014, updated 20 June 2014

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Authors: Whei-Jen Chen, Martin Hill, Sujay D Kumar, Pallavi Singh, Maurice Teeuwe


The importance of social business is growing exponentially as companies harness the explosive growth of mobile, cloud, and big data to serve as the foundation for effective employee and customer engagement. Social business is all about various teams and individuals (employees, customers, and partners) working together and sharing information. IBM® SmartCloud™ for Social Business provides the capabilities necessary for these teams and individuals to interact and move the business forward.


The ways individuals and communities interact, form relationships, make decisions, accomplish work, and purchase goods are changing the way business is done. A social business embraces and cultivates a spirit of collaboration and community—internally and externally—delivering unprecedented return for the time invested.

A social business recognizes that people do business with people and optimizes how people interact to accomplish organizational goals:

    •     Deeply connecting individuals in productive, efficient ways
    •     Providing line of sight across traditional boundaries and better aligning actions to needs
    •     Speeding up business with insight to anticipate and address evolving opportunities

Becoming a social business requires a long-term, strategic approach to business culture, executive leadership, an effective corporate strategy, and organizational ability to recognize and design for transformation.

With the IBM® SmartCloud for Social Business platform, companies can integrate ready-to-use, world-class social business capabilities—such as communities, file sharing, collaborative online document editing, instant messaging and web meetings—into their organizations. With just a few clicks, they can add external guests and begin collaborating. And the IBM cloud-based social platform is already mobile enabled, with new updates being added regularly, allowing organizations to focus on business-critical work rather than on keeping track of new mobile updates.

The objective of this guide is to introduce IBM SmartCloud for Social Business, describe the benefits that adopting it can bring, and learn how to implement it in your own environment. Also, this guide includes a working scenario that describes in detail the journey of an example client. This client moves from a traditional, fully on-premises IT infrastructure to the implementation of a SmartCloud for Social Business. This scenario helps illustrate the necessary steps, available implementation options, and capabilities of the components that are included in the SmartCloud for Social Business portfolio.

You can use this guide as a reference for learning more about the IBM SmartCloud for Social Business offering, and as a guide to migrate your own IT environment and services to IBM SmartCloud.

This IBM Redbooks guide consists of the following articles:

    • Introduction to IBM SmartCloud for Social Business
    • IBM SmartCloud for Social Business architecture
    • Deployment options
    • Privacy, security, and governance
    • Networks and firewall
    • Synchronizing directories
    • User Provisioning, Journaling, and mail data migrations
    • Application integration
    • Federated identity management integration
    • Scenarios
    • Installing the Social Business Toolkit SDK development environment
    • Example SmartCloud Notes integration options
    • Example: SmartCloud - WebSphere® Portal integration
Click this link to see the content of this guide: Preparing your enterprise for IBM SmartCloud for Social Business

Special Notices

This material has not been submitted to any formal IBM test and is published AS IS. It has not been the subject of rigorous review. IBM assumes no responsibility for its accuracy or completeness. The use of this information or the implementation of any of these techniques is a client responsibility and depends upon the client's ability to evaluate and integrate them into the client's operational environment.

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