Deployment Guide Series: IBM Tivoli CCMDB Overview and Deployment Planning

An IBM Redbooks publication

Published 06 May 2008, updated 14 June 2010

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ISBN-10: 0738485268
ISBN-13: 9780738485263
IBM Form #: SG24-7565-00
(432 pages)

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Authors: Bart Jacob, Michael Brokmann, Scott Dickerson, Douglas Barranqueiros Gomes, Rainer Hoppen, Arsalan Lodhi, Kapil Madaan, Annelie Meels-Kurz, Rosemeire Oikawa, Tadeu Stellet Teixeira


The IBM Tivoli Change and Configuration Management Database (CCMDB) is one of the key components of the IBM Service Management (ISM) strategy. It is the foundation for automating and supporting Change and Configuration Management processes as described by the Information Technology Infrastructure Library (ITIL).

This IBM Redbooks publication provides information that can be used by clients, Business Partners, or IBM field personnel who are looking to engage in an effort to implement Change and Configuration Management processes in an enterprise environment utilizing the IBM Tivoli Change and Configuration Management Database product. This book is divided into four parts:

- Concepts
- Components
- Planning and Installation
- Getting Started

A companion book, IBM Tivoli CCMDB Solution Design Guide, SG24-7567, provides more advanced details about the underlying components of the product and utilizing the product to support robust IT processes, such as Change and Configuration Management. The companion book focuses on the details of the data model, process engine, and the Change and Configuration Management Process Management Programs (PMPs). It provides details on how these can be extended and customized to meet client requirements.

Table of contents

Part 1. Concepts
Chapter 1. CCMDB overview
Chapter 2. What is behind CCMDB
Part 2. Components
Chapter 3. CCMDB components
Chapter 4. CCMDB Data Layer
Chapter 5. Physical components and operational model
Chapter 6. CCMDB security architecture
Chapter 7. Integration technologies
Part 3. Planning and installation
Chapter 8. CCMDB installation planning
Chapter 9. Installation
Part 4. Getting started
Chapter 10. TADDM and Process Layer integration
Chapter 11. Launch in Context
Chapter 12. Reporting

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