Deployment Guide Series: ITCAM for Response Time V6.2

An IBM Redbooks publication

Published 17 January 2008, updated 15 July 2009

cover image

ISBN-10: 0738486639
ISBN-13: 9780738486635
IBM Form #: SG24-7484-00
(200 pages)

Authors: Budi Darmawan, Aleem Subhedar, David Rintoul, Ronaldo Pires

Abstract

This IBM® Redbooks® publication is written as part of the deployment guide series. This book provides a step-by-step guide for deploying ITCAM for Response Time V6.2. This deployment guide can help an IBM or business partner service person plan and perform the deployment of the product.

The discussion of ITCAM for Response Time includes the explanation of product architecture and its components. We discuss planning and sizing considerations before you implement the product and some guidelines on setting up service engagement for the product.

The deployment explained in the book would fit for a demonstration or a small deployment system, although the information is highly relevant for larger deployment engagements. This book also explains some usage scenario that can be performed for demonstrating the product.

Table of contents

Part 1. Planning
Chapter 1. Solution introduction
Chapter 2. Solution environment
Chapter 3. Project planning
Part 2. Deployment
Chapter 4. Installation and configuration
Chapter 5. Usage demonstration
Chapter 6. Troubleshooting hints and tips
Appendix A. The Trader application
Appendix B. Sample Statement of Work
Appendix C. Additional material

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