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Abstract
Tivoli Personalized Service Manager is a new product that helps the Internet Services Providers to manage and provide services to their clients. Tivoli Personalized Service Manager manages the different domains and provides services for them; selfcare, customer care, premium services, personalization, and web content hosting. TPSM permits the creation of a portal for any type of device very quickly. All of these features have the flexibility to be personalized very easy via standard languages, such as JavaBeans, JSP, HTML, WML, and XML.
This redbook will show you how to install the Tivoli Personalized Service Manager and create a Portal for Internet and Wireless Devices with all the necessary services to manage it. The homepage can be personalized with applications provided via TPSM or the ISP. Some samples of applications provided by TPSM are Agenda, Calendar, News. Tivoli Personalized Service Manager provides tools that manage all these applications in the homepages, allowing you to set up a professional portal with a lot of services in a few hours.
This book is valuable when planning a TPSM architecture and development. The discussions of design, installation and customization issues gives valuable information for Administrators, Architects, and Developers.
Table of contents
Evolution of the Internet and ISP solutions
Overview of Tivoli Personalized Service Manager
Installation checklist
Building the environment
Enrollment and service provisioning
Subscriber authentication and access control
Using Customer Care and Director Tool
Subscriber Self Care
Subscriber Personalized Service Environment
Virtual ISP
Integration Toolkit
Device Manager