IBM Assist On-site for Storage Overview

An IBM Redpaper publication

Abstract

This IBM® Redpaper™ publication provides a description and reference information for the IBM Assist On-site (AOS) software.

It is intended for clients who want the benefit of the AOS advanced features, such as port forwarding, which allows an authorized IBM Support Service Representative (IBM SSR) to access a client’s enabled storage device to diagnose and troubleshoot efficiently the device.

Table of contents

Chapter 1. Introduction to remote support for IBM storage systems by using IBM Assist On-site
Chapter 2. IBM Assist On-site implementation
Chapter 3. IBM Assist On-site device connectivity
Chapter 4. Frequently asked questions
Chapter 5. Usage guidance

Profile

Publish Date
24 December 2015


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Author(s)

ISBN-10
0738454834

ISBN-13
9780738454832

IBM Form Number
REDP-4889-02

Number of pages
70