This IBM® Redpaper™ publication provides a description and reference information for IBM Assist On-site (AOS) software.
It is intended for clients who want the benefit of the AOS advanced features, such as port forwarding, which allows authorized IBM support personnel to access a client’s enabled device to efficiently diagnose and troubleshoot the device.
Table of contents
Chapter 1. Introduction to remote support for IBM Storage Systems using IBM Tivoli Assist On-site
Chapter 2. IBM Assist On-site implementation
Chapter 3. IBM Assist On-site device connectivity
Chapter 4. Frequently asked questions
Chapter 5. Preferred practices