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Abstract
This IBM Redpaper publication is one in a series of service-oriented
architecture (SOA) papers that feature a case study involving a fictitious
company called JKHL Enterprises (JKHLE). This paper focuses on the banking
division of JKHLE titled JKHL Bank.
The focus of the case study in this paper is the banking industry sector and how
organizations can use SOA to construct solutions that improve top line growth,
reduce costs, reduce operational risks, and improve customer experience. This
paper focuses specifically on the Core Banking and Customer Care and Insight
aspects of banking.
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