The “business” side of the corporate organization likely has a basic level of understanding and appreciation regarding the criticality of the IT organization and mission. However, no one, including the IT organization, may realize exactly how robust (or fragile) the underlying IT infrastructure is in terms of resiliency (that is, the ability to not fail or to quickly recover in the event of a failure). This infrastructure includes, among other things, hardware, applications, and human resources.
This IBM Redpaper discusses the concept and structure of an IT Resilient environment.
Table of contents