IBM's next generation WebSphere Voice Server V5.1.1 and V5.1.2 products leverage the power of IBM WebSphere Application Server. It supports full open standards for grammar, lexicon, and Text to Speech markup development.
It uses the Media Resource Control Protocol (MRCP) V1 Draft 4 for interoperability with a variety of Interactive Voice Response (IVR) companies.
This IBM Redbooks publication will help deploy voice-enabled applications using WebSphere Voice Server and it will give you a broad understanding of the WebSphere Voice Server architecture. It will also help you to plan, install, tailor, and configure your voice development environment on Microsoft Windows XP or 2000 Professional using WebSphere Studio Site Developer V5.1.2, and the Voice Toolkit for WebSphere Studio V5.1.
This book also demonstrates the use of the VoiceXML markup language, Automatic Speech Recognition (ASR), Text to Speech (TTS), and the WebSphere Voice Server technologies through examples.
A basic knowledge of VoiceXML development, voice-enabled application development using WebSphere Voice Server, and Interactive Voice Response (IVR) is assumed.
Table of contents
Part 1. Introduction, planning, and installation
Chapter 1. Introduction to speech technology
Chapter 2. Basic deployment solution for WebSphere Voice Server V5.1.1/V5.1.2
Chapter 3. Advanced deployment solution for WebSphere Voice Server V5.1.1/V5.1.2
Chapter 4. WebSphere Voice Server administration and configuration
Chapter 5. WebSphere Voice Server configuration for specific IVRs
Chapter 6. WebSphere Voice Server and IBM eServer BladeCenter technology
Part 2. Voice-enabled application design and testing
Chapter 7. Voice Toolkit V5.1 for WebSphere Studio installation for Windows
Chapter 8. Developing and testing grammars and lexicons
Chapter 9. Voice Trace Analyzer
Chapter 10. Troubleshooting WebSphere Voice Server V5.1.1/V5.1.2
Appendix A. ITSO lab hardware descriptions
Appendix B. Sample code and scripts
Appendix C. Configuration files and scripts
Appendix D. Silent install/update response files, transcripts, and autostart scripts
Appendix E. Additional material
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