Developing Quality Technical Information: A Handbook for Writers and Editors, 3rd Edition

An IBM Press book

Book details

by Michelle Carey, Moira McFadden Lanyi, Deirdre Longo, Eric Radzinski, Shannon Rouiller, Elizabeth Wilde

Published: 19 Jun 2014
ISBN: 978-0-13-311897-1

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The newest edition of IBM's classic Developing Quality Technical Information: A Handbook for Writers and Editors focuses squarely on these new realities. It introduces a new technical communications model that:

    • Involves technical communicators during the product design phase
    • Changes the way technical communicators think about their roles in developing technical content
    • Emphasizes user advocacy
    • Shows how to embrace emerging trends in product design
    • Helps writers think more and write less
    • Delivers the right content at the right time, in the most direct, clear, and minimal form possible

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