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Smarter Analytics: Increase Business Success by Applying IBM Business Analytics and IBM Smarter Commerce Solutions
Analytics

Redguide, published 26 Sep 2013

Today's successful businesses understand that customer centricity is a key to their success. They strive to increase customer satisfaction with every interaction. And they seek insights from available data, enabling them to personalize the customer experience at every touchpoint. These successful businesses go beyond simply offering a great sales experience, they aim to delight their customers at every point in the value chain lifecycle, from procurement, through marketing and selling, to post-sales service. IBM® Smarter Commerce™ solutions and IBM Business Analytics can help businesses ... [more]


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Fraud Detection Blueprint on IBM System z
IBM Z

Solution Guide, published 13 Sep 2013

Payment fraud can be defined as an intentional deception or misrepresentation that results in an unauthorized benefit. Fraud schemes are becoming more complex and difficult to identify. It is estimated that industries lose billions of dollars annually because of fraud. The ideal solution is where you avoid making fraudulent payments without slowing down legitimate payments. This solution requires that you adopt a comprehensive fraud business architecture that applies predictive analytics. Payment fraud is a significant problem for industries, such as banking, property/casualty insurance, and ... [more]


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IBM Communications Server for Data Center Deployment V7.0
IBM Z Software

Redpaper, published 6 Sep 2013

This IBM® Redpaper™ publication will guide the user through the installation, configuration, and administration of IBM Communications Server for Data Center Deployment V7.0. It is not intended to be all-inclusive. Rather, it builds on previous publications referenced throughout the document. The focus is on the consolidation of Systems Network Architecture (SNA) resources, key features and functions available in IBM Communications Server for Data Center Deployment, and the Web Administration package specific to the Linux ... [more]


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Smarter Analytics: Driving Customer Interactions with the IBM Next Best Action Solution
Analytics

Redguide, published 28 Aug 2013

What if your organization could increase customer satisfaction with every customer interaction? What if your customer-facing teams had the information and insight necessary to delight your customers every time they made contact? What if you could proactively provide service to your customers before they even know that they need it? For many organizations, this dream is far reaching. They know that they are failing to maximize the value of their customer relationships and want to change this situation. They are finding it hard to embrace new channels of interaction, such as mobile devices and ... [more]


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Context-Based Analytics in a Big Data World: Better Decisions
Analytics

Point-of-View, published 17 Jul 2013, last updated 26 Aug 2013

As the world becomes more instrumented, interconnected, and intelligent, the volume of information that is generated is growing at an exponential rate. The conversation surrounding this information explosion and about big data has centered on the size and management of this data. However, there is also an opportunity to improve critical business insight by taking advantage of the context that is created from big data. Context, the cumulative history that is derived from data observations about entities (people, places, and things), is a critical component of analytic decision process. ... [more]


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Smarter Analytics: Information Architecture for a New Era of Computing
Analytics

Redguide, published 31 Jul 2013

This IBM Redguide™ publication focuses on how IT takes advantage of new sources of information to deliver insight to the enterprise, enabling it to act in the context of its wider environment. The guide begins with a view of the types of information that must be included in the context and where this information is from. It also covers how this information can be integrated into the enterprise and the practices that ensure that the management of this information is cost-effective, compliant with regulations, and ... [more]


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Overcoming the Challenges of Financial Regulatory Compliance with an Integrated Approach
IBM Z

Point-of-View, published 30 Jul 2013

Regulatory compliance, an ongoing concern for many financial institutions, has intensified significantly by the recent financial crisis. New and changing regulations, such as the US Foreign Account Tax Compliance Act (FATCA), continue to challenge global financial institutions. This IBM® Redbooks® Point-of-View publication describes how organizations can stay ahead of regulations using an integrated IT approach that provides the following key benefits:
- Shared use of information with master data management (MDM) helps avoid duplicate information that is not consistent.
- A ... [more]


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Securely Adopting Mobile Technology Innovations for Your Enterprise Using IBM Security Solutions
Mobile

Redguide, published 11 Jul 2013

Many organizations around the world are undergoing a mobile business transformation to achieve higher efficiencies, improve client relations, and increase business growth. There has been immense growth in mobile device and tablet sales. With easy-to-use interfaces, and the convenience to connect and collaborate with ever-increasing network bandwidth from almost anyplace, the has engulfed consumers and workers from all generations. Organizations want to make use of these technology innovations for the workforce, and for reaching a larger number of clients and business partners. However, ... [more]


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Analytics in a Big Data Environment
Analytics

Redguide, published 17 May 2012, last updated 8 Jul 2013

Humans perform complex analytics daily. As an example, they analyze traffic patterns many times each day and decide when to cross intersections. This situation is complex, with moving actors and a highly dynamic environment. Situational awareness implies an understanding of relevant history (car behavior and speed), learned behavior (look left, right, and left), knowledge of traffic laws, and the current environment (number of cars and speed of cars). This situational data can help people decide how a new event, such as crossing a street, will impact the objective of staying safe. Imagine ... [more]


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The Reality of Rehosting: Understanding the Value of Your Mainframe
IBM Z

Point-of-View, published 21 Jun 2013

Moving applications from the mainframe to distributed environments often comes with the expectation of cost savings. However, studies reveal a conclusion that is counter to conventional wisdom.
- It could actually cost less to stay and grow on the mainframe than to move to a distributed systems environment
- Hidden costs often inflate the actual cost of moving mainframe-based applications to a distributed environment
- Workloads running on the mainframe are often a best fit for that platform, and administrators achieve significant operational efficiencies on a ... [more]


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The above is a list of IBM Redguides on IT Business Perspectives, showing most recently published first. IBM Redguides focus on the business view of technology that solves business issues, provides business value, or enables competitive advantage by applying existing technologies or exploring a roadmap for emerging technologies. These publications are available for download in PDF format.




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