Readers' comments (2) 
Posted by Bart Jacob on 31 March 2008 at 15:14 I am the project lead for the team that created this book. We look forward to seeing your comments and discussion about this book and its contents. |
Posted by arufour gmail on 17 August 2009 at 20:54 not read it yet |
Profile
Publish Date
04 September 2007
Last Update
10 September 2007
Rating:
(based on 3 reviews)
Author(s)
- Bart Jacob
- Nicholas Ara
- Michael Beres
- David Boggs
- Carmen Ces
- Julio Zaima
Bart Jacob is a Senior Consulting IT Specialist at IBM - International Technical Support Organization, Austin Center. He has over 25 years of experience providing technical support across a variety of IBM products and technologies, including communications, object-oriented software development, and systems management. Since joining the ITSO in 1989, he writes IBM Redbooks and creates and teaches workshops around the world on a variety of topics. He holds a master's degree in Numerical Analysis from Syracuse University.
Nicholas Ara is a Senior Project Consultant, specializing in Tivoli IT Asset Management products. Prior to joining IBM, Nick served as a Staff Director for Verizon Corporation where his teams provided training, consulting, and change management services to the corporate IT department as well as external communications carriers, nationwide.
Michael Beres is a Course Developer for License Compliance Manager for z/OS in Tivoli Education. He has over six years experience with Isogon, working with the mainframe product that was the predecessor of License Compliance Manager for z/OS, and over 30 years in the IT industry, including, most recently, positions at Isogon as Manager of Knowledge Base Development, Manager for Field Consulting, and as a Field Consultant. He has previous IT experience in the banking and petrochemical industries.
David Boggs is a Senior Instructor for Tivoli Software, focusing on Maximo IT Asset Management and Service Management. He joined MRO Software in 2002 when MRO acquired MainControl, which focused on IT Asset Management. Prior to joining MainControl David spent 23 years in the United States Air Force, retiring in 2000. David holds a master's degree in Business Administration, a master's degree in Technology Management, and a bachelor's degree in Information System Management from the University of Maryland, University College.
Carmen Ces is an IT Specialist at IBM, working in the SouthWest IOT TechWorks Tivoli Team in the IT Asset Management area of Tivoli Automation, based at IBM Barcelona Center. Prior to joining IBM, Carmen worked in for Isogon as a Technical Specialist involved in designing and implementing solutions. Carmen holds a bachelor's degree in Computer Science from the Universidad Politecnica de Catalu–a, Facultad de Informatica, Barcelona.
Julio Zaima is a Tivoli IT Specialist at IBM Brazil Integrated Technology Delivery, Server Systems Operations Team, responsible for design and implementation of automation and configuration management solutions. He has over 10 years of experience implementing and supporting IBM products, technologies and processes. He holds a Technologist degree in Data Processing from FATEC - Faculdade de Tecnologia de Sorocaba. His areas of expertise include CNA-Certified Novell Administrator and MCP-Microsoft Certified Professional.
ISBN
073848878X
IBM Form Number
SG24-7376-00