Profile
Publish Date
15 May 2007
Rating:
(based on 2 reviews)
Author(s)
- Paul Rogers
- David Carey
- Peter Hilger
Paul Rogers is a Consulting IT Specialist at the International Technical Support Organization, Poughkeepsie Center. He writes extensively and teaches IBM classes worldwide on various aspects of z/OS, z/OS UNIX, JES3, and Infoprint Server. Before joining the ITSO 19 years ago, Paul worked in the IBM Installation Support Center (ISC) in Greenford, England providing OS/390 and JES support for IBM EMEA and the Washington Systems Center. He has worked for IBM for 39 years.
David Carey is a Senior IT Advisory Specialist with the IBM Support Center in Sydney, Australia, where he provides defect and non-defect support for CICS, CICSPlex/SM, the WebSphere MQ family of products, and z/OS. David has been working in the IT industry for 25 years and has written extensively about diagnostic processes for the ITSO.
Peter Hilger is an IT Specialist at the ITS Technical Support Center, Mainz, Germany, working with defect-related support for customers.
ISBN
0738486167
IBM Form Number
SG24-6988-00