Profile
Publish Date
15 May 2009
Rating: Not yet rated
Author(s)
- Alex Osuna
- Claudia Milan Formoso
- William Luiz de Souza
- Diego T.W. Pereira
Alex Osuna is a Project Leader at the International Technical Support Organization, Tucson Center. He writes extensively and teaches IBM classes worldwide on all areas of storage. Before joining the ITSO three years ago, Alex worked as a Principal Systems Engineer for the Tivoli Western Region. Alex has over 30 years in the I/T industry focused mainly on hardware and software storage. He holds certifications from IBM, Microsoft, Red Hat, and the Open Systems Group.
Claudia Milan Formoso is an IT Specialist for IBM Global Services in Brazil, supporting IBM national and international accounts. She holds a Bachelor in Computer Science from the Universidade Estadual Paulista (UNESP) and has ten years of experience in the IT industry including application development and database administration. The last three years she has focused on MS SQL Server Database Administration. She also has certifications from IBM, Microsoft, and ITIL.
William Luiz de Souza is a System Management Engineer at the Brazil's Wintel Global Resources Team, Brazil SDC. He works at third level support for severity ones and infrastructure projects. Before working for the BR Wintel GR Team two years ago, he worked as Wintel primary for the Brazil's USF. William has more than 8 years in the I/T segment focused on Microsoft technologies. He holds certifications from IBM, Microsoft, Citrix, and ITIL.
Diego T.W. Pereira is a Technical Solution Architect in Brazil. He has 10 years of experience in IT infrastructure consult and support. He holds a degree in System Analyst from Pontifica Universidade Catolica do Rio Grande do Sul (PUCRS). His areas of expertise include operational system and high availability with Microsoft Products and IBM Products. He holds certifications from Microsoft and TrendMicro.
ISBN
0738432660
IBM Form Number
SG24-7671-00