Profile
Publish Date
09 March 2009
Rating: Not yet rated
Author(s)
- Jon Tate
- Michael Engelbrecht
- Jacek Koman
Jon Tate is a Project Manager for IBM System Storage SAN Solutions at the International Technical Support Organization, San Jose Center. Before joining the ITSO in 1999, he worked in the IBM Technical Support Center, providing Level 2 support for IBM storage products. Jon has 23 years of experience in storage software and management, services, and support, and is both an IBM Certified IT Specialist and an IBM SAN Certified Specialist. Jon also serves as the UK Chair of the Storage Networking Industry Association.
Michael Engelbrecht is a Senior IT Specialist in IBM Global Technical Services, ITS. He has worked with IBM for 27 years and for the last seven years he as worked for the Hardware Field Support team for South Africa and Africa. Before that he was a Networking Specialist with many years of networking experience and a large range of networking equipment, specializing in ATM and Frame relay. His is currently level 2 support and Product Manager for RMSS, as well as all SAN switch products for South Africa and all African countries supported from South Africa.
Jacek Koman is an IT Architect for IBM Global Technology Services in Poland. Jacek has 10 years of experience in storage solutions. His areas of expertise include pSeries, AIX, HACMP, virtualization, storage, SAN, and SVC. Jacek provides pre-sales support and technical services for clients throughout Poland. These have included consulting, solution designing and implementation, troubleshooting, performance monitoring, and system migration for a wide range of customers. He is an IBM Certified Specialist in a range of products as well as a Cisco Data Center Storage Networking Design Specialist.
ISBN
0738432032
IBM Form Number
SG24-7545-01