Profile
Publish Date
05 September 2008
Last Update
25 September 2009
Rating:
(based on 1 review)
Author(s)
- Vasfi Gucer
- Welson Tadeau Barbosa
- Maamar Ferkoun
- Kannan Kidambhi
- Marc Lambert
- Reynaldo Mincov
- Richard Noppert
- Uday Pradeep
Vasfi Gucer is an IBM Certified Consultant IT Specialist at the ITSO Austin Center. He started working for the ITSO in January 1999 and has been writing IBM Redbooks publications since. He has more than 15 years of experience in teaching and implementing systems management, networking hardware, and distributed platform software. He has worked on various Tivoli client projects as a Systems Architect and Consultant. Vasfi is also a Certified Tivoli Consultant.
Welson Tadeau Barbosa is a Certified Sr. IT Specialist and IBM IT Specialist board member, Pre-Sales Specialist in IBM Brazil. He holds a degree in Data Processing, with post graduation work in Business Administration. He has 12 years of experience in IT of which nine years were in Tivoli. He is responsible for technical pre-sales in the financial sector in Brazil, which includes banks and insurance companies. His background is in Tivoli Performance and Availability products along with ISM family products.
Maamar Ferkoun is a Senior Product Professional with the IBM worldwide Software Advanced Technology group. He is based in IBM China and Hong Kong and has over 20 years experience in the IT industry among which over 10 years were with IBM. He holds a degree in computer science, an EXIN ITIL Manager, and a COBIT certification. Maamar began his career in IBM as a software field engineer engaged across the Asia Pacific region. His area of expertise covers the service management product portfolio and best practices.
Kannan Kidambhi is a Computer Application graduate from Madras University INDIA. He is presently working in IBM Tivoli Software labs, India, as a Tivoli Consultant. He has over 10 years of experience in Support, Administration, Consultation, and Implementation in the areas of IT Infrastructure Management and IT Service Management. Kannan has certifications in the following areas: ITIL Foundation, Sun Certified System Administrator, Cisco Certified Network Administrator, Microsoft Certified System Engineer, and IBM Certified Tivoli Monitoring 6.1 Deployment Professional.
Marc Lambert has been employed with IBM for 13 years. During this time, he has been working for five years with most of the system management tools within the Tivoli portfolio. These five years have been followed by being a Senior IT Specialist to implement different Service Management Tools, such as HP-Peregrine, BMC Remedy, and Magic. In the last two years, he mostly has been working as an IT Architect for this particular field of business of Service Management.
Reynaldo Mincov is an IT Specialist at IBM Brazil, S‹o Paulo. He joined IBM in 1999 where he has been working with IT Service Management tools and ITIL. He has implemented HP/Peregrine in many client accounts, and he is currently engaged in several Tivoli Service Request Manager (Maximo) projects, including Service Provider.
Richard Noppert is a Solution Architect at MACS BV in the Netherlands. He holds a degree in Computer Science and has 14 years of experience in IT, focussing on system design, project implementation, and system management. He is a Certified Tivoli Consultant with expertise in service management, ITIL processes, and project management. He is currently engaged in several Tivoli Service Desk implementation projects in Europe.
Uday Pradeep is a Solutions Consultant - Asset and Service Management with Birlasoft, Inc., USA. His skills include Tivoli Asset Management IT, Tivoli Service Request Management Solutions, Tivoli Maximo Enterprise Asset Management, and is ITIL Foundation-Certified. He is an engineer in Computer Science and has expertise in the areas of envisaging solutions around the Tivoli suite of products. His current focus area is implementing innovative integrations around Tivoli TAM and SM solutions for multiple clients and establishing best practices benchmarks for rollouts.
ISBN
0738431184
IBM Form Number
SG24-7580-00