Preparing Your Enterprise for IBM SmartCloud for Social Business

IBM Redbooks wiki

Published 19 June 2014, updated 20 June 2014

Authors: Whei-Jen Chen, Martin Hill, Sujay D Kumar, Pallavi Singh, Maurice Teeuwe

Abstract

The importance of social business is growing exponentially as companies harness the explosive growth of mobile, cloud, and big data to serve as the foundation for effective employee and customer engagement. Social business is all about various teams and individuals (employees, customers, and partners) working together and sharing information. IBM® SmartCloud™ for Social Business provides the capabilities necessary for these teams and individuals to interact and move the business forward.

Contents

The ways individuals and communities interact, form relationships, make decisions, accomplish work, and purchase goods are changing the way business is done. A social business embraces and cultivates a spirit of collaboration and community—internally and externally—delivering unprecedented return for the time invested.


Special Notices

This material has not been submitted to any formal IBM test and is published AS IS. It has not been the subject of rigorous review. IBM assumes no responsibility for its accuracy or completeness. The use of this information or the implementation of any of these techniques is a client responsibility and depends upon the client's ability to evaluate and integrate them into the client's operational environment.

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