DB2 Content Manager for z/OS Installation Verification and Troubleshooting

Published 20 January 2005

Authors: Wei-Dong Zhu


In this document, we discuss how to verify that your IBM DB2 Content Manager for z/OS installation is successful and how to troubleshoot a common installation problem.


The easiest way to verify that Content Manager for z/OS installed successfully is using Content Manager Client for Windows to verify as follows:

  1. Install Content Manager Client for Windows.
  2. Log on.
  3. Import some documents in the NOINDEX item type.
  4. After a successful import, search for the documents that you imported.
  5. Retrieve the documents.

If you are able to retrieve and view the documents, the installation process for Content Manager was successful.

If the installation was not successful, after you import a document, you might not be able to retrieve the document. You might see the following message in the HTTP procedure:

Authenticate.. no authorization data found, authenticate failed
Authentic User... -nobody-
Denied...... Authentic User required.
AA.......... check returned 401
Translated.. "-null-"
HTLOADERRSRV. num=401 HTReason=3 log401error=1
ErrorLog.... Ý26/Oct/2004:21:16:06 +0400¨ /ICMResourceManager
return_code=401; HTTP_RESPONSE=401; HTErrorInfo=3; ERRORINFO=3
DetailedErr. bailing out on error 3 because No error page defined.
Returning... ERROR 401:
** IMW0216E Not authorized. Authentication failed.:

This is because the client can talk to both Resource Manager in z/OS or in Multiplatform, and the communication is different for each one. To solve this problem, specify in the c:\winnt\ICMCLIENT.ini file the following values:


Setting DisableURLCode=yes prevents the client from using the wrong method.

Special Notices

This material has not been submitted to any formal IBM test and is published AS IS. It has not been the subject of rigorous review. IBM assumes no responsibility for its accuracy or completeness. The use of this information or the implementation of any of these techniques is a client responsibility and depends upon the client's ability to evaluate and integrate them into the client's operational environment.

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