This IBM® Redbooks® publication is a study guide for the IBM Tivoli® Netcool®/Impact V4.0 Implementation Certification test. It is aimed at the IT professional who wants to be an IBM Certified Professional for this product.

The IBM Tivoli Netcool/Impact V4.0 Implementation Certification test is offered through the IBM Professional Certification program. It is designed to validate the skills required of technical professionals who work in the implementation and deployment of IBM Tivoli Netcool/Impact V4.0.

This book provides the necessary information for understanding the subject matter. It includes sample questions. The sample questions help evaluate your personal progress. It familiarizes you with the types of questions that may be encountered in the exam.

This guide does not replace practical experience. It is not designed to be a stand-alone guide on the subject. Instead, this guide should be combined with educational activities and experiences and used as a very useful preparation guide for the exam.

For your convenience, the chapters are based on the certification objectives of the IBM Tivoli Netcool/Impact V4.0 Implementation Certification test. Those requirements are planning, prerequisites, installation, configuration, administration, and problem determination. Studying each chapter helps you prepare for the objectives of the exam.

Chapter 1. Certification overview

Chapter 2. Planning

Chapter 3. Installation

Chapter 4. Configuration

Chapter 5. Development

Chapter 6. Administration

Chapter 7. Troubleshooting and performance tuning

Appendix A. Sample test