Enterprise Innovation and Technology Adoption Guide

This IBM® Redguide™ publication provides a strategic overview of the IBM Chief Information Officer's Technology Adoption Program (TAP) within the IBM Corporation. It also provides a detailed description of the process management framework that supports the program.
This guide is for organizations that are considering the deployment of a similar program. It highlights the key internal organizational factors that contribute to the success of TAP, as well as the extent to which the program takes advantage of the new collaborative community environment and technologies that are associated with the trends toward Web 2.0.

Taking advantage of Web 2.0 style community dynamics is key to the success of the TAP. The TAP strategy focuses on supporting community dynamics within IBM. In this guide, we highlight the importance of understanding what this support means within an Enterprise 2.0 context.

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Publish Date
17 March 2009

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Author(s)

Avi Alkalay is a Linux and Open Standards advisor and e-Business solutions architect with IBM Brazil. He is an active member of the open source community, where he contributes code, documentation, and ideas for many Open Source Software (OSS) projects. He is an accomplished technologist and evangelist for internet technologies and was instrumental in supporting many IBM Brazil e-Business initiatives. You can find Avi online blogging about Web 2.0, publishing articles in various magazines, making presentations at information technology events, and helping IBM clients migrate their processes and applications to open standards.

• Avi Alkalay

Chris Almond is specializes in managing technical development projects that are focused on Linux and AIX 5L systems engineering. Chris welcomed the opportunity to lead the development team for this project because it aligned with his interest in supporting the transformation of IBM toward a more community-oriented culture of collaboration, through aggressively adopting Web 2.0 technologies. Chris has 17 years of experience in the IT industry.

• Chris Almond

Jennifer Bloom is an IT Specialist with the IBM Autonomic Computing team. She co-authored several IBM Redbooks publications and articles and enjoys helping people learn how autonomic computing tools add strategic value to IBM solutions. Her specialties include iSeries, IBM Lotus and Tivoli products, problem determination tools, educational technology, and emerging technologies. Jen has been with IBM since 1998.

• Jennifer Bloom

Amy Chow is the manager of the Technology Adoption Program team within the office of the CIO. Amy focuses on applying emerging technology to address strategic business issues and was one of the cofounders of the Technology Adoption Program within IBM. She is passionate about exploring new technologies and the application development process, as well as innovation management and collaboration capabilities for community building. Amy received an MBA degree from the Johnson School of Management at Cornell University and a Bachelors degree in economics from Bucknell University.

• Amy Chow

Felicity Peters is a manager in the Australian and New Zealand IBM CIO office. In her current role, she leads a team responsible for driving transition projects and IT infrastructure strategy, operations, and associated emerging technology initiatives. She has a total of 11 years of IT industry experience and 5 years of construction industry experience in Australia and Japan. She has an MBA degree from the Australian Graduate School of Management and a Bachelor of Architecture degree from the University of Sydney.

• Felicity Peters

Rich Rogers is a Senior Technical Staff Member and certified IT Specialist with the IBM Global Technology Services organization. He founded and led several technical communities of practice within IBM and is a master inventor. His specialties include software reuse, services-oriented architecture, and Web application development. He has been with IBM since 1987, serving in IBM CIO, systems, and services organizations.

• Rich Rogers

Christopher Wyble is a Program Manager within the CIO office, supporting the Technology Adoption Program (TAP). He has a strong background in process and project management. He enjoys connecting with people, finding ways to remove obstacles, enabling innovation, and streamlining business processes. Chris earned his Masters degree in management from Rensselaer Polytechnic Institute, a Bachelor of Science degree in Computer Science from Lehigh University, and is certified as a Project Management Professional by the Project Management Institute. He joined IBM in 2000.

• Christopher Wyble

IBM Form Number
REDP-4520-00

Number of pages

40